● ESLink smart robot “Milink”: speech recognition, speech synthesis, voice to text and machine learning

● Online account opening / transfer / cancellation: voice recognition, face recognition; self meter readings: OCR and machine learning

● Detection for abnormal consumption: rule engine and machine learning

● Equipment failure and leakage prediction: IOT, data analysis and machine learning

● Fast response to emergency repair: data analysis, GIS and machine learning

● Pipeline simulation, peak load regulation and off- supply management: machine learning, simulation and data analysis